Motivated by client complaints of long project cycle times requires careful project service design considerations to reduce cost to serve. 5 min read
Long Project Cycle Times Increase Costs
APS6 YouTube Video Showcase
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Economically Maximise Project Resource
Motivated by client complaints to reduce project congestion requires careful economic consideration to balance increased staffing costs. 5 min read.
Minimising Project Congestion & Delays
Motivated by the economic need to have resources, 100% utilised causes unintentional client congestion and excessive project delays. 5 min read.
Project Services Queuing Model
Ideally project arrival & delivery times would be certain. In reality, both are uncertain resulting in long queues & wait times that frustrate clients.